Let’s begin by examining what is meant by "entitlement mentality." By definition, entitlement is when a person believes that s/he is deserving of some particular reward or benefit. The key issue is that the person believes this; whether is it true or untrue. Is this an issue? How can you overcome this and break the entitlement mentality in your organization? One way is to properly and publicly show recognition.
Ask yourself this – do I have a routine method for recognizing my employees? Do they even know what recognition looks like?
Recognition in a team environment is one of the most challenging aspects of being a leader today. For recognition to become part of an organization’s culture, it must first begin with...
continued at http://www.competitive-solutions.net/press_EntitlementMentality.htm
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