The SHRM 2010 Conference feedback is in!

CSI's Shane Yount Delivered a MEGA session presentation on Legacy Leadership and recieves very high marks!

Mr. Yount gave a presentation on his latest book "Leaving Your Leadership Legacy: A Focus on Authenticity, Adaptability, and Sustainability." Shane's presentation discussed redefining personal leadership development and promised a coveted experience for any leader at any level desiring to leave a positive and lasting imprint upon their organizations, and more importantly their people. The session was titled "The Trilogies of Legacy Leadership: Moving from the 3Ps to the 3Cs."

In a letter, Shane received from Michelle Dolieslager, Program Manager - Conference Programming, she provided seven full pages of comments and quotes from the participants. With over 600 participant feedback forms collected, Shane scored very high marks on a scale of one to five, five being the highest.

On "Quality of information presented" Shane scored a 4.81, while the average speaker scored a 4.35. On "Applicability to my professional development" Shane scored a 4.63, while the average score for all SHRM speakers was a 4.30.

Some of the participant comments included the following:

"By far the best presentation and speaker I've seen."

"Made me realize how much I take on and that should be owned and executed by my staff."

"...gave us a practical approach for addressing the issues."

"Shane was totally awesome - presentation was completely relevant to today's management - totally hit home!"

"Humorous and Enjoyable! Thank you for communicating complex thoughts in simple terms"

"Wow! Truly transformational! I am most anxious to return to work with the new philosophy."

"Shane's energy and examples were great! I'm very excited to read his book."

"Great content, useful info, relevant to me."

"...useful, made me think, and validated my leadership/accountability approach."

"Compelling information delivered in a humorous presentation that definitely connected with me. Great!"

"Excellent! I will really use this to improve my business."

"..lots of useful information to take with me and put into action."

"Wow! Excellent session! Value added and can immediately begin to implement with my organization."

"Wish there was more time for this session."

"Please repeat this session next year!"

I'm speaking at National SHRM in San Deigo - 2010 SHRM

Here's the news about my opportunity to speak at the 2010 National SHRM Conference...

Shane Yount, Principal for Competitive Solutions, Inc. (CSI), will speak at the Society for Human Resource Management's 62nd Annual Conference & Exposition in San Diego. Shane will speak on Tuesday, June 29th. His MEGA session begins at 10:45 AM with the topic of "The Trilogies of Legacy Leadership: Moving from the 3Ps to the 3Cs." He will be speaking in Room 6 CDEF.

Shane is a popular and energetic public speaker. He offers several public accountability workshops, leadership workshops, a scorecard workshops each year. Visit the CSI website at www.competitive-solutions.net for more information on upcoming workshops, events and webinars.

Shane works with several nationally-known, highly successful organizations, such as the US Army, Michelin Tire, Harley-Davidson, Revlon, Genentech, Boar's Head, and several others.

CSI's consultants have been chosen to speak at many conferences around North America in 2010 and 2011. You can see the calendar of upcoming speaking engagements and download selected slides shows at www.competitive-solutions.net.

Injecting Your Employees with a Sense of Urgency

Injecting Your Employees with a Sense of Urgency
Urgency. What is it? What comes to mind for most people is an emergency situation often accompanied by a feeling of panic. A sense of urgency – not urgency associated with an emergency situation, but the urgency needed to drive daily business results is essential for sustained success. In other words, urgency means "getting it done and doing it on time."

Unfortunately, urgency is often a key ingredient missing from many organizations. Injecting a sense of urgency into your team is one of your greatest challenges as a leader. If your team is lacking a sense of urgency surrounding day-to-day activities, consider utilizing the following tips:

Communication - Communicate routinely and consistently. Keeping employees informed is critical to keeping them engaged in the business. With timely and relevant information employees will feel a greater sense of urgency to get more done.

Look Ahead - Integrate discussions of business performance into your routine meetings. It is not enough to simply post business results. Leaders should discuss the results and then move forward by shaping the discussion on the next set of milestones. Keeping a forward-looking view of goals makes daily work feel more relevant and fosters that sense of urgency needed to hit those goals.

Make a Connection - Connect employees to the business. When sharing high level information and/or business results, link these results to how the team impacts them. Without this link, the information will likely be meaningless.

Take Action - Drive a sense of collective accountability. Do not assume complete responsibility for performance. Hold team members accountable for team performance and for fulfilling job responsibilities. Require your employees to develop corrective action plans for performance metrics that are not meeting goals. Remember, they know more about what they do than anyone. Hold them accountable for using this knowledge to help the business.

Share Results with Others - Provide opportunities for your team to present business results to other teams. Sharing this responsibility encourages teams to better understand their performance and the steps they are taking to improve.

Provide Support - Promptly respond to questions, concerns, and problems elevated to you. Clearly communicate timeframes for follow-up and consistently request status updates within these timeframes.

Set Expectations - Clearly define and communicate behavioral expectations. These behavioral expectations will guide people towards the behaviors needed for successful operation.

Give a Thumbs Up - Recognize individuals and teams that respond with urgency. Providing recognition encourages the behavior to happen again. You can take it a step further by inviting the employee to a brief meeting with your boss and provide even more recognition. Public pats on the back go a long way toward sustaining the proper behaviors.

What do you think? How else can you inject a healthy sense of urgency into every day work? Please contribute to the discussion with your own thoughts and feedback. I’ll be happy to post your comments and suggestions.

CSI's Paul Hock selected to speak at the 2010 Oklahoma SHRM Human Resource State Conference and Expo

CSI's Paul Hock selected to speak at upcoming 2010 Oklahoma SHRM State Human Resource Conference and Expo

Paul Hock, Senior Business Process Consultant and Project Manager with Competitive Solutions, Inc. (CSI), has been selected to speak at the 2010 Oklahoma SHRM State Human Resource State Conference and Expo to be held at the Renaissance Tulsa Hotel & Convention Center in Tulsa, Oklahoma. Paul will speak on Friday, May 7th, 2009, 7:00am. The topic of Paul's presentation is "Leadership GPS - Growth, Performance, Sustainability"

Paul Hock is a popular and energetic public speaker. He offers several public accountability workshops, leadership workshops, a scorecard workshops each year. Visit the CSI website at www.competitive-solutions.net for more information on upcoming workshops, events and webinars.

CSI's consultants have been chosen to speak at numerous conferences around North America in 2010. You can see the calendar of upcoming speaking engagements and download selected slides shows at www.competitive-solutions.net.